MENIFEE PONY REFUND POLICY
- All funds paid to or collected by Menifee Pony are non-refundable in each instance except as otherwise stated in this policy.
- Refund requests of registration fees will be considered by the Board of Directors on a case by case basis in accordance with this policy.
- Each request for a refund must be made by completing the 'Refund Request Form' on our website. The request must include the reason why the affected player does not intend to participate with Menifee Pony.
- No refunds will be considered or processed unless and until the Board of Directors has received an appropriately completed refund request.
- If the written request is received prior to January 2 for the spring season, or August 2 for the fall season, 100% of the registration fee will be refunded.
- Refund would only include registration fees. Any payment processing fees that are collected by our website hosting service and is not refundable.
- There is no minimum game guarantee. Games can be canceled due to weather and other circumstances. We do attempt to reschedule games but it doesn't always happen.
- Refunds are not given in cases where a player was removed or suspended from games due to violations of league conduct rules.
- Registration fee refund requests may be considered on or after the dates mentioned above but there are no guarantees and it is at the sole discretion of the Menifee Pony Board of Directors.
- If a request made after the deadline listed in this policy is approved it could be for any amount less than 100%, is entirely based on the discretion of the Board of Directors, some or all may be in the form of a credit towards future registration fees, and the approval and refund would take approximately four weeks to process.
Submit Refund Request Here
